Fleet Management FAQs
How can I contact the Cards Customer Service Team?
Answer not availableHow can I order a new or a replacement fuel card/RFID (Connect) tag?
Answer not availableWhat information do I need to order a new card/RFID (Connect) tag?
Answer not availableIs there a charge for ordering a new card?
Answer not availableHow do I replace a lost/stolen or damaged card?
Answer not availableHow long will it take to get a new/replacement card/RFID (Connect) tag, or to amend an existing card?
Answer not availableIs there a charge for replacing a lost/stolen or damaged card/RFID (Connect) tag?
Answer not availableHow do I change the limit or restrictions on a card/RFID (Connect) tag?
Answer not availableHow do I know how much credit is left on my card?
Answer not availableCan I get a mini statement/transaction receipt from a fuel station?
Answer not availableWhere can my cards be used?
Answer not availableWhy have my cards stopped working?
Answer not availableHow do I pay my Safeer Plus invoice?
Answer not availableHow do I top up my Atheer Plus?
Answer not availableWhat is the timing for Emarat Head Office, for customer visits?
Answer not availableDoes Emarat franchise the convenience stores inside its service stations?
Answer not availableWhat franchise models are available?
Answer not availableWhat is your criteria for a potential franchisee?
Answer not availableDo you have any available locations?
Answer not availableHow long does it take for the shop to open?
Answer not availableHow much does a typical shop cost to get up and running?
Answer not availableWhat is the duration of the franchise contract?
Answer not availableHow are franchise fees structured?
Answer not availableHow much are the royalty and marketing fees?
Answer not availableHow much does the equipment cost?
Answer not availableHow much is the gross margin and ROI?
Answer not availableWhat is the minimum number of locations needed to obtain the franchise in GCC and ME?
Answer not availableWhat is the first step towards obtaining a franchise agreement?
Answer not availableWhat is the target location for a Freshplus/Bakeria shop?
Answer not availableWhat sizes are required for the different models?
Answer not availableHow do I design the layout and interior of a shop?
Answer not availableHow many staff do I need and what are their salaries?
Answer not availableHow do I connect with suppliers and vendors?
Answer not availableWhat are the payment terms with suppliers?
Answer not availableHow do we introduce new products to the product range?
Answer not availableHow do I get up and running if I have no previous F&B experience?
Answer not availableWhat kind of training will my employees receive?
Answer not availableWill you provide training on how to conduct inventories and stock takes?
Answer not availableWill Emarat provide marketing support?
Answer not available


